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 Message from Our CEO  Welcome to the world of DFS. I appreciate your interest in the DFS Group and hope the information provided here will give you a better understanding of our company, one of the world’s largest and most progressive luxury retailers.
From its inception, DFS has focused on a specific customer -- the international traveller. Our customer seeks high-quality merchandise presented in an inviting shopping environment. Our exclusive 100% Worldwide Guarantee ensures that we will stand by our products and will exchange, repair, or accept the return of merchandise.
We are an entrepreneurial business, yet we have a deep appreciation for the many relationships that have contributed to our success. Our history and our future are based on building and maintaining partnerships in all facets of our business, an essential element of the DFS culture.
Our business is based on internationally recognized luxury brands. We are proud of the long-standing partnerships we have nurtured over the years and continue to seek and build brand relationships.
Equally key to our success are the partners at our airport concessions, the marketing groups that work to attract customers to our destinations, and the travel agencies that bring customers into our stores.
At the heart of DFS is our relationship with our team of employees around the world. They are united in our mission to be the best luxury retailer in the industry. Finding the right people and developing and nurturing their careers are primary commitments of DFS management.
At DFS, we are proud of our successes and look forward to forming new partnerships and growing our business in the years to come.
Sincerely,
Ed Brennan
Chairman and CEO | |  |
